Legal Notice

 

1. Data protection at a glance

General information

The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data is all data that can be used to identify you personally. Detailed information on the subject of data protection can be found in our Privacy Statement below this text.

Data capture on our website

Who is responsible for the data capture on this website?

The website operator is responsible for the data processing on this website. Contact details can be found in the Imprint for this website.

How do we capture your data?

On the one hand we capture data that you give to us. This might be data that you enter in a contact form, for example.

Other data is captured automatically by our IT systems when you visit the website. This applies especially to technical data (e.g. Internet browser, operating system or time of access). This data is captured automatically as soon as you access the website.

What do we use your data for?

Some of the data is captured to ensure smooth operation of the website. Other data may be used to analyse your user behaviour.

What rights do you have in relation to your data?

You are entitled to information about the origin, recipient and purpose of your stored personal data at any time and free of charge. You are also entitled to demand the rectification, blocking or erasure of this data. If you have further questions concerning data protection, you can always contact us at the address given in the Imprint. Furthermore, you are entitled to complain to the applicable supervisory authority.

You also have the right to demand the restriction of processing of your personal data under certain circumstances. Details on this are provided in the Privacy Statement under “Right to restriction of processing”.

Analysis tools and tools from third-party providers

Your surfing behaviour may be evaluated statistically when you visit our website. This is effected in particular using cookies and so-called analysis programs. Analysis of your surfing behaviour is usually effected anonymously; surfing behaviour cannot be traced back to you. You may object to this analysis or prevent it by not using certain tools. You will find more detailed information on this in our Privacy Statement.

You may object to this analysis. The Privacy Statement includes information about your options with regard to objecting.

 

2.General and required information

Data protection

The operators of these pages are committed to the safety of your personal data. We shall deal with your personal data in a confidential manner and in conformance with the legal data privacy guidelines and this data privacy declaration.

Various pieces of personal data are captured when you use this website. Personal data is data that can be used to identify you personally. This Privacy Statement explains which data we capture and what we use this for. It also explains how and for what purpose this occurs.

Please note that data transmission over the Internet (e.g. communication by email) may be subject to security risks. Comprehensive protection of data against access by third parties is not possible.

Information about the controller

The controller responsible for data processing on this website:

BIG BLUE Professional Solutions GmbH
Schelmenwasenstraße 16-20
70567 Stuttgart

Telefon: 0711/90214-0
E-Mail: info@bigblue-solutions.com

The controller is the natural or legal person who decides alone or with others about the purpose and means of processing of personal data (e.g. names, email addresses etc.).

Legally required data protection officer

We have appointed a data protection officer for our company.

Alexander Jaber
E-Mail: datenschutz@bigblue-solutions.com

Withdrawing your consent for data processing

Many data processing procedures are only possible with your explicit consent. You can withdraw previously given consent at any time. An informal message sent to us by email is sufficient here. This does not affect the legality of data processing performed before consent is withdrawn.

Right to object to data processing in special cases and against direct marketing (Article 21 GDPR)

 

If data processing is effected on the basis of Article 6(1)(e) or (f) GDPR, you have the right to object to the processing of your personal data for reasons arising from your particular situation; this also applies to profiling based on these provisions. This Privacy Statement explains the respective legal grounds on which processing is based. If you submit an objection, we shall no longer process your affected personal data, unless we can demonstrate compelling legitimate grounds for the processing, which override your interests, rights and freedoms, or unless the processing serves the establishment, exercise or defence of legal claims (objection pursuant to Article 21(1) GDPR).

If your personal data is processed for the purposes of direct marketing, you are entitled to object at any time to the processing of your affected personal data for the purposes of this marketing; this also applies to profiling, providing it is connected to such direct marketing. If you object, your personal data shall no longer be used for the purposes of direct marketing (objection pursuant to Article 21(2) GDPR).

Right to complain to the applicable supervisory authority

In the event of GDPR violations, the affected party has the right to complain to a supervisory authority, especially in the Member State in which they habitually reside or work, or in which the suspected violation occurred. The right to complain is not affected by other administrative or judicial remedies.

Right to data portability

You have the right to have data that we process on an automated basis due to your consent or in fulfilment of a contract sent to you or a third party in a commonly used and machine-readable format. If you request that this data is transmitted directly to another controller, we shall only do this insofar as it is technically feasible.

SSL and TLS encryption

This site uses SSL and TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or enquiries that you send to us as the operator of this site. An encrypted connection is indicated by the browser’s address line switching from “http://” to “https://” and by the padlock symbol in your browser line.

If SSL or TLS encryption is activated, data that you send us cannot be read by third parties.

Information, blocking, erasure and rectification

Within the framework of existing legislation, you have the right to get free information about your stored personal data, its origin and recipient and the purpose of data processing, as well as a right to rectify, block and erase this data as required. If you have further questions concerning this or personal data, you can always contact us at the address given under company information.

Right to restriction of processing

You have the right to demand the restriction of processing of your personal data. You may always contact us in this regard at the address given in the Imprint. The right to restriction of processing arises in the following instances:

    • If you dispute the accuracy of your personal data being stored by us, we usually require time to review this. You have the right to demand the restriction of processing of your personal data for the duration of this review.
    • If your personal data has been or is being processed unlawfully, you may demand the restriction of data processing rather than erasure.
    • If we no longer require your personal data, but you require it to exercise, defend or establish legal claims, you have the right to demand restriction of processing of your personal data rather than erasure.
    • If you have submitted an objection pursuant to Article 21(1) GDPR, a balance must be struck between your interests and ours. As long as it has not been established whose interests prevail, you have the right to demand the restriction of processing of your personal data.

If you have restricted the processing of your personal data, this data may – aside from its storage – only be processed with your consent or to establish, exercise or defend legal claims or to protect the rights of another natural or legal person or for reasons of a significant public interest of the European Union or a Member State.

Objecting to marketing emails

Use of contact data, published within the framework of the imprint obligation, for sending unsolicited advertisements and information materials is hereby expressly prohibited. The site operators reserve the right to take legal action in case of unsolicited advertising, such as spam emails.

3. Data capture on our website

Cookies

The Internet pages make partial use of so-called cookies. Cookies do not cause any damage to your computer and do not contain viruses. Cookies help in making our offer more user-friendly, effective and safer. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies used by us are so-called “session cookies”. They are automatically deleted at the end of your visit. Other cookies are saved on your end device until you delete them. These cookies enable us to identify your browser during your next visit.

You can set your browser so that you are informed about the placing of cookies and only allow cookies in individual cases; you may also block the acceptance of cookies in specific situations or in general and enable the automatic deletion of cookies when the browser is closed. The functionality of this website may be restricted if cookies are deactivated.

Cookies needed to execute the electronic communication process or to provide specific functions required by you (e.g. shopping basket function), are stored on the basis of Article 6(1)(f) GDPR. The website operator has a legitimate interest in the storage of cookies to ensure optimised and smooth technical provision of its services. Insofar as other cookies (e.g. cookies used to analyse your surfing behaviour) are stored, these are dealt with separately in this Privacy Statement.

Server log files

The provider of the web pages captures and saves information automatically in so-called server log files, which are automatically transferred to us by your browser. These are:

    • browser type and browser version
    • operating system used
    • referrer URL
    • host name of the accessing computer
    • time of server enquiry
    • IP address

This data is not merged with other data sources.

This data is captured on the basis of Article 6(1)(f) GDPR. The website operator has a legitimate interest in the smooth technical presentation of its web pages and their optimisation – this requires the capture of server log files.

Contact form

If you send us your enquiries by filling in the contact form, your details from the enquiry form will be saved at our end along with the contact data specified in the form, for the purpose of processing the enquiry and for follow-up questions. We will not forward this data without your approval.

Thus, the data you entered in the contact form is processed solely on the basis of your consent (Article 6(1)(a) GDPR). You can withdraw this consent at any time. An informal message sent to us by email is sufficient here. This does not affect the legality of data processing procedures performed before consent is withdrawn.

We shall retain the data you entered in the contact form until you request its erasure, withdraw your consent to storage or until the reason for this data storage no longer applies (e.g. once we have finished processing your enquiry). This does not affect mandatory legal provisions – especially limitations of liability.

Enquiry via email, telephone or fax

If you contact us by email, telephone or fax, your enquiry including all resulting personal data (name, enquiry) shall be stored and processed for the purpose of dealing with your concerns. We shall not forward this data without your approval.

This data is processed on the basis of Article 6(1)(b) GDPR, providing your enquiry relates to fulfilment of a contract or is necessary to execute steps prior to entering into a contract. In all other cases, processing is based on your consent (Article 6(1)(a) GDPR) and/or our legitimate interests (Article 6(1)(f) GDPR), as we have a legitimate interest in the effective handling of the enquiries we receive.

We shall retain the data you sent in the contact enquiry until you request its erasure, withdraw your consent to storage or until the reason for this data storage no longer applies (e.g. once we have finished dealing with your concerns). This does not affect mandatory legal provisions – especially statutory limitations of liability.

4. Analysis tools and marketing

Google Analytics

This website uses the functions of the web analysis service Google Analytics. The service provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics uses so-called “cookies”. These are text files, stored on your computer that enable an analysis of how you use our website. The information generated by the cookies regarding your use of this website is generally transmitted to a Google server in the USA and stored there.

The storage of Google Analytics cookies and the use of this analysis tool is effected on the basis of Article 6(1)(f) GDPR. The website operator has a legitimate interest in the analysis of user behaviour, so as to optimise its web presence and its marketing.

IP anonymisation

We have activated the IP anonymisation function on this website. Accordingly, your IP address is first abbreviated by Google in the Member States of the European Union or in Other States Party to the Agreement on the European Economic Area before transmission to the USA. Only in exceptional cases is your full IP address transmitted to a Google server in the USA and abbreviated there. Google will use this information on behalf of the operator of this website, to evaluate your use of this website, to create reports about the website activities, and to provide additional services connected with the website and Internet use to the website operator. The IP address transmitted from your browser by Google Analytics is not combined with the other Google data.

Browser plugin

You can prevent cookie storage by means of an appropriate setting in your browser software; however, we would like to point out that in this case you might not be able to use all functionalities of this website. You can also prevent the capture of data produced by the cookie and related to your use of the website (incl. your IP address) by Google, as well as the processing of this data by Google, by downloading and installing the opt-out browser add-on available via the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

Objection to data capture

You can prevent your data being captured by Google Analytics by clicking on the following link. This will store an opt-out cookie that will prevent your data being captured when you visit this website in the future: deactivate Google Analytics.

More information on the handling of user data for Google Analytics is available in Google’s Privacy Policy: https://support.google.com/analytics/answer/6004245?hl=de.

Order processing

We have concluded a contract for order processing with Google and implement the strict requirements of the German data protection authorities for the use of Google Analytics.

Demographic characteristics with Google Analytics

This website uses the “demographic characteristics” function of Google Analytics. This can result in reports that include statements about the age, gender and interests of site visitors. This data comes from interest-based advertising by Google and from visitor data from third-party providers. This data cannot be assigned to any specific persons. You may deactivate this function at any time via the ad settings in your Google account, or place a general ban on the capture of your data by Google Analytics as described under “Objecting to data capture”.

Storage duration

Data stored at Google on the user and event level, which is linked to cookies, user identifiers (e.g. user ID) or ad IDs (e.g. DoubleClick Cookies, Android Ad ID), is anonymised or erased after 14 months. You will find details relating to this at the following link: https://support.google.com/analytics/answer/7667196?hl=de

Google Analytics Remarketing

Our website uses the functions of Google Analytics Remarketing combined with the cross-device functions of Google AdWords und Google DoubleClick. The service provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

Our website uses the functions of Google Analytics Remarketing combined with the cross-device functions of Google AdWords und Google DoubleClick. The service provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

If you have given corresponding consent, Google will link your web and app browser behaviour to your Google account for this purpose. This enables the same personalised ad messages to be activated on any end device on which you log in with your Google account.

To support this function, Google Analytics captures users’ Google-authenticated IDs, which are temporarily linked to our Google Analytics data, in order to define and create target groups for cross-device advertising.

You can object to cross-device remarketing/targeting permanently by deactivating personalised advertising in your Google account – follow this link to do this: https://www.google.com/settings/ads/onweb/.

The captured data is bundled in your Google account solely on the basis of your consent, which you can give or withdraw from Google (Article 6(1)(a) GDPR). In the case of data capture processes that are not amalgamated in your Google account (e.g. because you do not have a Google account or have objected to amalgamation), the capture of data is based on Article 6(1)(f) GDPR. The legitimate interest arises from the fact that the website operator has an interest in anonymised analysis of website visitors for marketing purposes.

You can find more information and the data protection provisions in Google’s Privacy Policy at: https://policies.google.com/technologies/ads?hl=de.

Google AdWords und Google Conversion Tracking

This website uses Google AdWords. AdWords is an online advertising program operated by Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

We use so-called conversion tracking within Google AdWords. If you click on an advert delivered by Google, a cookie is created for conversion tracking. Cookies are small text files that the Internet browser stores on the user’s computer. These cookies expire after 30 days and are not used for personal identification of the user. If the user visits certain pages of this website and the cookie has not yet expired, we and Google will be able to tell that the user clicked the advert and was directed to this page.

Each Google AdWords customer receives a different cookie. The cookies cannot be tracked via the websites of AdWords customers. Information gathered by conversion cookies is used to create conversion statistics for AdWords customers who have opted for conversion tracking. The customer learns the total number of users who have clicked on their advert and been directed to a page equipped with a conversion tracking tag. However, they receive no information that would enable them to identify users personally. If you do not wish to participate in tracking, you can object to this use by deactivating the Google conversion tracking cookie easily via the user settings for your Internet browser. You will then not be included in the conversion tracking statistics.

The storage of “conversion cookies” and the use of this tracking tool are effected on the basis of Article 6(1)(f) GDPR. The website operator has a legitimate interest in the analysis of user behaviour, so as to optimise its web presence and its marketing.

More information on Google AdWords and Google Conversion Tracking is available in Google’s Privacy Policy: https://policies.google.com/privacy?hl=de.

You can set your browser so that you are informed about the placing of cookies and only allow cookies in individual cases; you may also block the acceptance of cookies in specific situations or in general and enable the automatic deletion of cookies when the browser is closed. The functionality of this website may be restricted if cookies are deactivated.

5. Plugins and tools

Google Web Fonts

This site uses so-called web fonts for standardised presentation of font types. These web fonts are provided by Google. The Google fonts are locally installed. There is no connection to Google servers.

Google Maps

This website uses the Google Maps service via an API. The service provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

Your IP address needs to be stored to use the functions of Google Maps. This information is usually sent to a Google server in the USA and is stored there. The provider of this site has no influence on this data transmission.

Google Maps is used in the interest of presenting our online offers attractively and making the places we mention on our website easy to find. This represents a legitimate interest within the meaning of Article 6(1)(f) GDPR.

More information on the handling of user data is available in Google’s Privacy Policy: https://policies.google.com/privacy?hl=de.

Google reCAPTCHA

We use “Google reCAPTCHA” (hereinafter “reCAPTCHA”) on our websites. The service provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

reCAPTCHA is used to review whether data entry on our websites (e.g. on a contact form) is being done by a person or an automated program. To do this, reCAPTCHA analyses the website visitor’s behaviour using different features. The analysis begins automatically as soon as the website visitor accesses the website. reCAPTCHA evaluates various pieces of information in this analysis (e.g. IP address, length of the user’s visit to the website or the mouse movements made by the user). The data captured during the analysis is forwarded to Google.

The reCAPTCHA analyses run completely in the background. Website visitors are not advised that analysis is taking place.

Data processing is effected on the basis of Article 6(1)(f) GDPR. The website operator has a legitimate interest in protecting its web offers from improper automated spying and from SPAM.

You will find more information on Google reCAPTCHA and Google’s Privacy Policy via the following links: https://policies.google.com/privacy?hl=de und https://www.google.com/recaptcha/intro/android.html.